Política de envío

Items from the 'Signature Collection' and the 'Brighton Bohemian Collection' are in stock and are usually shipped within 3 business days of receipt of order, but if that is not possible for any reason you will be notified by email and given the option of a refund.

Custom orders, and orders for pieces from the 'Recherché Collection' are subject to an 8 week lead time prior to shipping so please be aware of this. If you require an order from this collection urgently please contact us prior to placing order to see if we can shorten this lead time by special arrangement. 

Domestic orders within the UK are shipped fully insured via FedEx next business day delivery service or Royal Mail Special Delivery.

International orders are shipped via an insured tracked signed for service provided by Royal Mail. The stated delivery time is 5-13 days, but it should be noted that this is an aimed for delivery time and is not guaranteed, sometimes taking significantly longer especially in these difficult Covid times, and particularly for EU shipments.

Because of border complications incurred when shipping between UK and EU member states, we now also use a FedEx tracked and signed for service to expedite shipping times. We also offer this service for all shipments to North America, significantly reducing transit times. EU and North America FedEx deliveries generally take 3-7 days.

If you are elsewhere in the world and would prefer to upgrade to a FedEx Express delivery  (usually 7 days) please let us know before placing the order so we can notify you of the additional charge for your specific address.

 

Please be aware that international orders may incur taxes and import duty at point of entry to your country for which you will be solely liable. You will be notified by the relevant shipping contractor if that is the case, with information on how to pay. Customers from the EU should pay special attention to this clause as sadly you are likely to face unexpected additional charges which currently seem to be very difficult to assess in advance.

We have standardised our regular shipping rates across 4 zones as follows;

UK; £11

EU; £30

OCEANA; £40

REST OF WORLD; £34